Hyperlocal Engagement

Connect, Engage, Grow

connected customer
connected customer
A "Connected" customer's journey
Customers find your business by searching, from social media, from 3rd party apps, print media or word of mouth. They read reviews, lookup your location on the map, call/order/reserve, or just walk-in. They pay for your merchandise/ service and leave.
Do you CONNECT with them? ... Digitally?

retain customers
Engage & attract
Once they are a customer, a prospect or a guest, you want them to come back. They have many options at their fingertips. Not only should you bring them back, you also want to use them in attracting more customers.
Can you REACH them? Do you have DIRECT digital relationship?

customers in line at point of sale
It costs 5x times more to acquire a new customer than to keep an existing one.
customer retention 5x more
Increasing customer retention by 5% can increase profit by 25%-95%.
Harvard Business Review
customer retention

A repeat customer spends 67% more than a new customer.
customer spend more
On average, 75-80%+ users provide valid contact on SpotIn's Captive Portal.
Businesses see on average 300%+ return on spend using text campaigns with TextIn.
Businesses see 200%+ return on spend with Google Ads with Colligso-built audience.
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